Refund Policy
Last updated: June 8, 2026
Try it free first
Veilguard's free tier runs all 14 scanners in your editor, so you can fully evaluate how it works before paying anything. We recommend using the free tier first to make sure Veilguard fits your workflow.
14-day money-back guarantee
If you're not happy with Veilguard Pro, you can request a full refund within 14 days of your first Pro payment — no hard feelings. This applies to your initial monthly or annual purchase.
Renewals & cancellations
Pro renews automatically. You can cancel anytimefrom the Polar customer portal, and you'll keep Pro until the end of the period you already paid for. To avoid being charged for a new period, cancel before it renews. Renewal payments and partial (unused) periods are generally non-refundable, since the free tier and the 14-day window let you evaluate Pro before committing.
How refunds are processed
Veilguard Pro is sold through Polar, our Merchant of Record. Approved refunds are issued by Polar back to your original payment method; timing depends on your bank or card provider. As Merchant of Record, Polar may also issue refunds directly in certain situations (for example, to resolve a dispute or where required by consumer- protection law), independent of this policy.
How to request a refund
Email support@veilguard.devwith the email you used at checkout, or request it from the Polar customer portal. We aim to respond within 2 business days. If you're considering a chargeback, please reach out to us first — we'll almost always sort it out faster directly.
Questions
This policy works alongside our Terms of Service. If anything here is unclear, just email us — we'd rather you ask than be unhappy.