Refund Policy
Last updated: July 13, 2026
Try it free first
The free scan gives you a full A–F security grade and every issue we find, explained in plain English — no account, no payment. We recommend running it first so you know exactly what Veilguard does for your app before you pay for anything.
14-day money-back guarantee
If you're not happy with a paid plan, you can request a full refund within 14 days of your first payment — no hard feelings. This applies to your initial Guard subscription payment.
Renewals & cancellations
The Guard plan renews automatically. You can cancel anytime, and you'll keep access until the end of the period you already paid for. To avoid being charged for a new period, cancel before it renews. Renewal payments and partial (unused) periods are generally non-refundable, since the free scan and the 14-day window let you evaluate before committing.
How refunds are processed
Paid plans are sold through Polar, our Merchant of Record. Approved refunds are issued by Polar back to your original payment method; timing depends on your bank or card provider. As Merchant of Record, Polar may also issue refunds directly in certain situations (for example, to resolve a dispute or where required by consumer-protection law), independent of this policy.
How to request a refund
Email info@veilguard.devwith the email you used at checkout. We aim to respond within 2 business days. If you're considering a chargeback, please reach out to us first — we'll almost always sort it out faster directly.
Questions
This policy works alongside our Terms of Service. If anything here is unclear, just email us — we'd rather you ask than be unhappy.